Data & security
How AI helps
AI helps at every step: analysis, drafting documents and vouchers, bookkeeping, reconciliation and reports. Which work AI does directly and which needs confirmation by a person with the right permission follows the system's rules and the company's own settings; everything is logged, and what can be undone can be undone. Changes on Amazon (prices, advertising, listing content) are sent only after the seller's staff approve them — one by one, or, for prices and advertising, through standing rules the seller sets.
Where data is stored
Servers and backups are in Singapore (Amazon Web Services, Singapore region; encrypted backups also in Microsoft Azure, Singapore region). Backups stay in the same region.
Encryption
Every connection uses HTTPS (TLS). Stored credentials such as store API keys are encrypted. Daily backups are encrypted with AES-256 and verified after writing.
Sign-in
Passwords, two-step verification, and temporary lockout after repeated failed attempts.
Permissions
Each feature is a permission point given through roles; accounts can be limited to certain stores and finance months. The AI assistant and the API only see what the account itself may see.
Audit trail
Approvals, changes, exports and sensitive views are recorded with who and when.
Amazon data
Each seller authorises its own stores. On Amazon, AI acts only through Amazon's official APIs (Selling Partner API and Amazon Ads API) and only within the permissions the seller has granted. Every action is logged, and the seller can stop it or revoke the authorisation at any time. We do not use Amazon data to train AI models. We do not request Amazon's restricted roles for buyer personal information, and report columns with buyer names, addresses, phone numbers or e-mail addresses are discarded before storage.
Money
The system never moves money. Payments are made by people in their own online banking and recorded afterwards.
AI providers
When a user uses an AI feature, the relevant content is sent to one of the AI model providers listed in our Privacy Policy to produce the answer.